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Privacy Policy

Privacy Policy for WOWS Studio – www.wowsstudio.co.uk

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CONTENTS

  1. Introduction

  2. How We Collect Your Information

  3. Information We Collect About You

  4. How We Use Your Information

  5. Sharing & Disclosure

  6. Marketing Communications

  7. Your Rights Under Data Protection Law

  8. Data Retention

  9. Social Media & External Websites

  10. Security of Your Information

  11. Updates to This Policy

  12. Contact

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1. INTRODUCTION

WOWS Studio is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with us, whether through our website [www.studioname.co.uk], booking platform, in person at the studio, or via social media.

By using our services or providing us with your personal data, you consent to the practices described in this policy. For the purposes of UK GDPR and data protection law, WOWS Studio is the data controller.

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2. HOW WE COLLECT YOUR INFORMATION

We collect personal information when you:

  • Book or purchase classes, memberships, or products through our website or booking system.

  • Complete registration, health, or cancellation forms.

  • Contact us by email, phone, social media, or in person.

  • Subscribe to our newsletters or marketing updates.

  • Interact with us at events, promotions, or through referrals.

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3. INFORMATION WE COLLECT ABOUT YOU

The information we may collect includes:

  • Personal details: Name, date of birth, address, email, phone number, and emergency contact.

  • Health information: Medical conditions, injuries, or other relevant details to ensure your safety in class.

  • Payment information: Billing details (processed securely by third-party providers — we do not store your card information).

  • Marketing preferences: Your choices about receiving updates and offers.

  • Usage data: Information about how you use our website and booking system.

We do not knowingly collect personal information from children under 16.

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4. HOW WE USE YOUR INFORMATION

We process your personal data for:

  • Booking and delivering fitness classes and memberships.

  • Managing payments and memberships.

  • Ensuring your health and safety during classes.

  • Communicating important updates, such as schedule changes or cancellations.

  • Sending marketing information (if you have opted in).

  • Complying with legal and regulatory requirements.

We process your data based on legitimate interests, contractual necessity, or your consent (where required by law).

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5. SHARING & DISCLOSURE

We will never sell or rent your personal data. However, we may share information with:

  • Service providers such as booking platforms, email services, or payment processors.

  • Legal authorities, if required to comply with legal obligations.
     

6. MARKETING COMMUNICATIONS

We may send you emails about classes, promotions, or updates if you have chosen to receive them.

  • You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

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7. YOUR RIGHTS UNDER DATA PROTECTION LAW

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to processing of your information.

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us (see Section 12).

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8. DATA RETENTION

We will retain your personal information only for as long as necessary to provide our services and comply with legal requirements. If you cancel your membership or stop using our services, we may retain limited records for administrative or legal purposes.

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9. SOCIAL MEDIA & EXTERNAL WEBSITES

Our website and social media channels may contain links to third-party websites. Once you leave our site, this Privacy Policy no longer applies. Please review the privacy policies of those external sites.

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10. SECURITY OF YOUR INFORMATION

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. However, no system is 100% secure, and you share information with us at your own risk.

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11. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

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12. CONTACT

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

WOWS Studio,

Ivy Mill Business Centre,

Failsworth,

M35 9BG


Email: workoutwithsoph@outlook.com

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