T&C's | Wows Studio

Terms and Conditions

TERMS & CONDITIONS

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the WOWS Studio website (the “Service”) or attending classes operated by WOWS Studio (“us”, “we”, or “our”).

Your access to and use of the Service and participation in classes is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and clients.

By accessing or using the Service, purchasing a membership or class pack, or attending any class, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service or attend classes.

CONTACT

When using the WOWS Studio website, booking system, or services, you are agreeing to our terms of contact outlined in our Privacy Policy.

PARTICIPATION IN PHYSICAL ACTIVITY

By participating in any of our classes, you acknowledge and agree that:

You are voluntarily engaging in physical exercise and assume all risks of injury, illness, or other medical issues that may result.
It is your responsibility to ensure that you are physically fit and able to participate in exercise programs offered by WOWS Studio.
You should consult with your doctor before beginning any new fitness program, especially if you have any existing medical conditions, injuries, or concerns.
You must inform your instructor before class if you are pregnant, injured, or have any health concerns that may affect your ability to safely participate.
WOWS Studio, its instructors, and staff are not liable for any injuries, health issues, or accidents sustained during classes, or on the premises.

MEMBERSHIP & CANCELLATIONS

Class Packs & Day Passes

All class packs and day pass purchases are non-refundable and non-transferable.
Expiry dates for day passes and class packs are final. Any unused sessions will expire and cannot be carried over unless otherwise stated in writing by WOWS Studio.

Unlimited Class Memberships

Unlimited class memberships are billed on a recurring basis unless otherwise specified.
A 30-day notice period is required for all membership cancellations. There will always be one final payment unless you cancel on the date your payment comes out.
All cancellation requests must be submitted via our online cancellation form. Cancellations will not be accepted via phone, text, or verbal communication.
Memberships cannot be frozen, transferred, or refunded unless stated in your membership agreement.

STUDIO POLICIES

Please arrive on time for your class. Late arrivals may be refused entry for safety reasons.
Appropriate footwear and attire must be worn at all times.
Personal belongings are brought at your own risk; we are not responsible for lost or stolen items.
We reserve the right to refuse participation or terminate memberships/class packs if a client’s behavior is unsafe, disruptive, or inappropriate.

TERMINATION

We may terminate or suspend access to our Service or classes immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

REFUND POLICY

All purchases made through the website www.wowsstudio.co.uk are non-refundable. For further details, please refer to our Refund Policy.

CHANGES

We reserve the right to make changes to these Terms & Conditions at any time. Any changes will be posted on this page and, where appropriate, notified to you by email. Please check back regularly for updates.

If you have any questions about these Terms & Conditions, please contact us at:

WOWS Studio,

Ivy Mill Business Centre,

Failsworth,

M35 9BG

Email: workoutwithsoph@outlook.com